// Problem
The challenge
New hires were getting a folder full of PDFs and a checklist of accounts to request. HR was chasing signatures and IT was provisioning accounts by hand. Day-one experience was inconsistent.
// Solution
What we built
A guided onboarding portal that walks each new hire through document signing (via DocuSign), benefits selection, equipment requests, and policy acknowledgements. The system automatically provisions email, Slack, and core SaaS accounts via SCIM the moment HR marks the hire approved.
- Role-based onboarding paths per department
- Manager and IT approval queues
- Automatic offboarding reciprocal flow
- Status visibility for HR, manager, and the new hire
// Outcome
Results
Day-one ready time dropped from an average of 11 days to under 2. HR's time per onboarding fell from roughly 3 hours of active work to about 25 minutes of review.
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